What backups and offsite management practices are in place?

Being in control of your data is critical, knowing you can request access to backups at anytime is essential.

Our data centre provides a base level service of weekly backups for the past 5 weeks. These are stored off site. The product also provides the means for you to export all critical data to CSV files which can be opened in MS Excel.

Bluegem's technical team also perform data backups before every ticket investigation, fix and client update to allow for a quick and easy roll back if required.